Help Center

Answers, without a ticket.

Setup, billing, integrations and what to do when something breaks.

Getting started

What Nallo does on day one

Connecting your first tool

Writing a useful first prompt

Approving and reverting actions

Billing & plans

How the revenue share is calculated

Changing plan mid-month

Invoices and VAT

Cancelling your subscription

Integrations

Shopify: scopes and permissions

Stripe: connecting your own account

Google Ads: budget control

Revoking access safely

Empire Mode

Setting margin and MRR rules

Reading the market score

Pausing or killing a front

Tax and language handling

Security & data

Where your data is stored

The nightly health check

Audit trail and exports

GDPR and data deletion

Troubleshooting

A campaign did not launch

Payments failing on checkout

A connector went stale

Getting a human on the line

Still stuck?

Support is in-app for every plan, with priority from Starter+ and a dedicated 24/7 line on Enterprise.

Contact support

Ten founding merchants.
Free for life.

GetNallo is not open to everyone yet. Applications are reviewed within five working days.

Closed beta — 7 of 10 spots left

Free for life for the ten founding merchants.

Apply for the beta